Thursday, March 29, 2012

Error: fcb::close-flush: Operating system error 21(The device is not ready.) encountered

We are using sql server 2005 Enterprise Edition with service pack1

I got the following error messages in the SQL log

    The operating system returned error 21(The device is not ready.) to SQL Server during a read at offset 0x00000000090000 in file '....mdf'. Additional messages in the SQL Server error log and system event log may provide more detail. This is a severe system-level error condition that threatens database integrity and must be corrected immediately. Complete a full database consistency check (DBCC CHECKDB). This error can be caused by many factors; for more information, see SQL Server Books Online. fcb::close-flush: Operating system error 21(The device is not ready.) encountered.

I got these errors for about 2 hrs and after that I see these messages in the sql log

Starting up database ' ' 1 transactions rolled forward in database '' (). This is an informational message only. No user action is required. 0 transactions rolled back in database ' ' (). This is an informational message only. No user action is required. Recovery is writing a checkpoint in database ' ' ( ). This is an informational message only. No user action is required. CHECKDB for database '' finished without errors on (local time). This is an informational message only; no user action is required.

Can anyone please help me in troubleshooting this issue. Why this migh have happened.

any help would be appreciated.

Thanks

This sounds like an IO subsystem issue, i.e. SQL Server is having difficulty talking to one of your drives. Are you using direct attached storage or a SAN?|||

Thanks for the reply. We have Netapp SCSI disk storage. Could you please tell me how do I troubleshoot this so that I wont get such errors in future.

Thanks

|||Based on this and what you describe in your other post, you really ought to give Microsoft PSS a call.|||

Do read this kb before contacting PSS. You might be running on an unsupported device.

http://support.microsoft.com/kb/304261

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